Privacy Policy
At Sportuna Casino, we take the security and protection of your personal data very seriously. This Privacy Policy explains how we collect, use, and safeguard information that you provide to us when using our platform.
What Personal Information May Be Collected
When creating an account with us, you may be required to provide certain personal details such as name, email address, date of birth, and username. Additionally, we may collect device and browser information (such as your internet protocol ("IP") address, operating system, or screen resolution), usage analytics, and behavioural data through cookies and other tracking technologies.
Account Registration Information
When you register with us, you will be asked to provide a valid email address, which will serve as the primary means of communication. We may also request additional information such as your date of birth to comply with applicable age restrictions and minor protection regulations.
Device and Browser Information
Our platform collects device and browser information (such as IP addresses, operating systems, or screen resolutions) to help us improve our services and ensure seamless functionality across various devices and browsers. This data is anonymized and aggregated for analytics purposes only.
Usage Analytics and Behavioural Data
We use cookies and other tracking technologies to collect usage analytics and behavioural data that helps us understand how you interact with our platform. This information may be used to improve our content, enhance user experience, or provide more targeted marketing communications (with your consent).
Cookies and Tracking Technologies
Our website uses both essential and non-essential cookies to optimize the performance of our services. Essential cookies are necessary for technical reasons such as authentication, session management, or login protection. Non-essential cookies may be used for analytics, advertising, or other purposes that improve user experience.
You can manage cookie settings through your browser preferences. If you opt-out of certain types of cookies (such as analytical or marketing), we will respect your choices and refrain from collecting associated data.
Communication Preferences
We respect your communication preferences. You have the right to adjust your notification settings at any time, including opting-in for marketing communications or withdrawing consent.
Data Storage and Retention
Your personal information is stored on secure servers with limited access controls in place. We retain user information as necessary for providing our services, maintaining security and integrity of operations, and meeting legal requirements under applicable laws.
We may store certain types of data (such as IP addresses) for shorter periods to comply with regulatory or technical specifications but ensure the minimum retention period required.
Security and Account Protection
To safeguard your personal information, we implement robust technical controls such as encryption, secure socket layer ("SSL") protocols, password hashing algorithms, and authentication mechanisms. These measures protect against unauthorized access, use, disclosure, modification, or destruction of data.
In addition to technical security measures, you are required to maintain the confidentiality of your account credentials (such as username and password). If you suspect any unauthorised activity on your account, please contact our support team immediately.
Account Access and Password Protection
We employ strict authentication protocols to ensure that only legitimate users can access their accounts. When you log in, we authenticate your identity using secure means such as hashing passwords or utilizing one-time passcodes ("OTPs"). In rare cases where an OTP is used, it will be transmitted securely over SSL-secured connections.
User Rights Regarding Personal Data
You have rights to request corrections or deletions of personal data. If you would like us to update your information or permanently delete it from our systems, please contact our support team with the required details for verification purposes.
Please note that deletion may impact access to certain features or functionality and cannot be reversed under any circumstances.
Third-Party Services or Integrations
We engage trusted third-party service providers who assist in providing our services. These parties will only use your information as we direct them, subject to strict contractual agreements regarding data handling practices.
Responsible Handling of User Information
At all times, we endeavour to handle user information responsibly and ethically. We may share aggregated or anonymized data with third-party partners for analytics purposes but do not disclose any identifiable personal information without explicit consent.
